System Administration, Networking (LAN and WAN), User Support & Complete IT Support.
 Installing and Configuring Active Directory Services.
 Creation & management of User Accounts, Group & assign Access Rights and Permission to use different application and resources, Group Policy implementation.
 Installing and Configuration of Local and Network Printers.
 Configuring Group Policy Objects.
 Creating Group and Users – Assigning Permissions.
 Installing and Troubleshooting Windows 2012 Professional, Windows XP Professional and Windows7 & Windows 8 operating systems.
 Installation & Troubleshooting all hardware & software related issues & complete User Support.
 Working in different type of ERP (m-Sales + Microsoft Dynamics Ax 2012)
 Administration of Whole Network Setup.
 Installing and configure Wireless Network for Staff and client usage (Access Point etc…)
 PC Assembling & Dissembling, Troubleshooting & Maintenance of PC.
SYSTEM RAPID
(1ST-Jul-2012 till 30th-May-2013)
IT SUPPORT ENG.
JEDDAH, SAUDI ARABIA.
MOHAMED USAMA MANSURI
 Help desk support engineer, (LAN and WAN), User Support & Complete IT Support.
 Installation & Troubleshooting all hardware & software related issues & complete user support.
 Installing and troubleshooting Windows XP, Vista, 7 Professional.
 Implementation an monitoring recommended changes, accomplishes
 Installing and configuration of local and Network printer.

Help desk support engineer, (LAN and WAN), User Support & Complete IT Support.
 Installation & Troubleshooting all hardware & software related issues & complete user support.
 Installing and troubleshooting Windows XP, Vista, 7 Professional.
 Implementation an monitoring recommended changes, accomplishes
 Installing and configuration of local and Network printer.

Established in the year 2004, Gega Infotech is a leader in providing BPO and XML technology services. It offers its global clients undisputed quality with a competitive pricing in the Industry, brings local presence, global resources and exceptional value to most challenging projects. It provides to its clients best practices through a dedicated team of experts, quick round the clock and prompt technical assistance, project specific software solutions and superior technology, all with a Cost Effective Advantage.
 Help desk support engineer, (LAN and WAN), User Support & Complete IT Support.
 Installation & Troubleshooting all hardware & software related issues & complete user support.
 Installing and troubleshooting Windows XP, Vista, 7 Professional.
 Implementation an monitoring recommended changes, accomplishes
 Installing and configuration of local and Network printer.
 Handling FTP Servers & Client Server.
 Handling Network Security elina

Planet Computer Maintenance Center is a subsidiary business unit of Planet Computer Classes. It focuses mainly on AMC’s for servers and networking. It also works for hardware repairs and maintenance of personal computers, laptops and notebooks
 Installation & Troubleshooting all hardware & software related issues & complete user support.
 Installing and troubleshooting Windows XP, Vista